Privacy Policy – WrapUp by Bilal

At WrapUp by Bilal, we value the trust you place in us. When you visit https://wrapupbybilal.com/ or place an order, you share some personal details with us. This Privacy Policy explains, in simple terms, what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Personal details – such as your name, phone number, email address, billing/shipping address, and payment details when you place an order.
  • Non-personal details – like your browser type, device information, IP address, and cookies to help us improve site performance.
  • Order-related details – such as the flowers, bouquets, or gift items you purchase.

2. How We Use Your Information

We use your information only to provide you with a smooth shopping experience. This includes:

  • Processing and delivering your orders quickly and safely.
  • Keeping you updated with order confirmations and delivery details.
  • Responding to your queries and offering customer support.
  • Sending you promotional offers (only if you’ve opted in).
  • Improving our website design and user experience.
  • Preventing fraud and ensuring secure payments.

3. Sharing of Information

We never sell or rent your information to anyone. However, we may share it with trusted service providers who help us run our business, such as:

  • Secure payment gateways.
  • Courier and delivery partners.
  • Hosting providers, analytics, or email tools.

These partners are required to protect your data and use it only for the services they provide on our behalf.

4. Cookies & Tracking

Our website uses cookies to:

  • Improve your browsing experience.
  • Remember the items in your shopping cart.
  • Help us analyze site traffic.

You can disable cookies from your browser, but some features (like your cart) may not work properly without them.

5. Data Security

We take the security of your personal information seriously. Industry-standard measures are in place to protect your data from unauthorized access, misuse, or loss. However, please remember that no online system is completely risk-free.

6. Your Rights

As our customer, you have the right to:

  • Access or update your personal details.
  • Request deletion of your data (where legally possible).
  • Opt out of marketing emails anytime.

You can reach us at wrapupbybilal@gmail.com to make these requests.

7. Third-Party Links

Sometimes our site may contain links to other websites. Please note, we are not responsible for how those websites handle your information. We recommend reviewing their privacy policies before sharing any data.

8. Children’s Privacy

Our services are designed for adults. We do not knowingly collect information from children under 13. If we ever discover such data, we’ll delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the updated version here with the new effective date. Please check back from time to time.

10. Contact Us

If you have any concerns or questions about how we handle your data, feel free to reach out:

WrapUp by Bilal
📍 Office # 101, 1st Floor, Block – 7, Clifton Karachi – Pakistan
📧 wrapupbybilal@gmail.com
📞 +92 332 3060900